Warranty Information

Warranty Information

Data Aire Product Warranty Details

STANDARD EQUIPMENT WARRANTY

Seller warrants its equipment to Buyer to be free from defects in material and workmanship for a period of eighteen (18) months from date of shipment, as long as equipment is utilized under normal conditions and service and is properly installed; however, the warranty shall not be applicable to any of the following items: refrigerant, belts, filters, humidifier canister, heaters not regularly cleaned, light bulbs, and any other items either consumed or worn out by normal wear and tear, or by conditions beyond Seller’s control, including (without limitation as to generally) polluted or contaminated air or water.

 

The Seller’s obligation under this warranty is limited solely to the repair or replacement, at Seller’s options, of any part or parts thereof which shall, within eighteen (18) months from date of shipment of the equipment to the original purchaser be returned to the factory, transportation charges prepaid, which upon examination shall disclose to the Seller’s satisfaction to have been defective under normal use and service. This agreement to repair or replace defective parts is expressly in lieu of all other warranties, expressed or implied and all other obligations or liabilities on the part of Seller and Seller neither assumes nor authorizes any other person to assume for it any liability or obligation in connection with the sales or service of its equipment, except said repair or replacement of defective parts set forth above.

 

This warranty does not include any labor charges for work done outside of the factory for replacement of parts, adjustments, repairs, or any other work. Seller’s liability does not include any resulting damage to persons, property, equipment, goods or merchandise arising out of any defect in or failure of any equipment of its manufacture and Buyer hereby waives any claim against Seller arising out of such claim. This warranty shall not cover the repair or replacement of any equipment which has been repaired or altered outside of the factory in any way or which has been subject to negligence, misuse, or abuse, or to pressures in excess of stated limits.

 

This warranty applies only to the original purchaser of the equipment and does not extend, expressly or by implication, to the third parties or others without the specific written approval and acknowledgment of Seller. Buyer’s exclusive remedy and Seller’s maximum liability for any and all loss, injury, damage, costs, or expense arising from any defect covered by this warranty shall be limited to the repair or replacement, but not the installation of any defective material, F.O.B., Seller’s plant; provided however, that Seller shall not be required to replace any part or component (a) which can be repaired, or (b) unless Buyer has given Seller immediate written notice that replacement or repair is indicated. In Addition, Seller shall not be liable for any cost or expense of replacement or repair contracted for by Buyer with any third person, unless, and then only to the extent that Seller authorizes in writing, such costs or expense.

 

Seller shall not be liable for any direct, indirect incidental, consequential, or other form of loss, injury, damage, cost, or expense, whether caused by delay, failure, or performance, breach of warranty, or by any cause whatsoever.

 

Seller’s obligation under this warranty shall be void if Buyer fails: (a) without legal justification to pay Seller, when due, the full purchase price for the equipment sold hereunder; or (b) to have the equipment sold hereunder installed, maintained, and serviced by competent personnel and in accordance with Seller’s instructions.

 

 

STANDARD PARTS WARRANTY

 

Standard parts are warranted for merchantability for 90 days from date of shipment with the exception of:

 

Consumables – such as but not limited to refrigerant, belts, filters, humidifier, heaters not regularly cleaned, light bulbs, or any other items that wear-out by normal wear and tear.-

 

Improperly installed or maintained components – including but not limited to polluted or contaminated air or water.

 

This agreement is limited to repair or replace of defective parts and is expressly in lieu of all other warranties, expressed or implied an all other obligations or liabilities on the part of Seller and Seller neither assumes or authorizes any other person to assume for it any liability of obligation in connection with the sale of service of these parts, except said repair or replacement of defective parts set forth above.

 

This warranty does not include any labor charges for work done outside of the factory for replacement of parts, adjustments, repairs, or any other work. Seller’s liability does not include any resulting damage to persons, property, equipment, goods, or merchandise arising out of any defect in or failure of any equipment of its manufacture and Buyer hereby waives any claim against Seller arising out of such claim. This warranty shall not cover the repair or replacement of any equipment which has been repaired or altered outside of the factory in any way or which has been subject to negligence, misuse, or abuse, or to pressures in excess of stated limits.  Seller shall not be liable for any direct, indirect, incidental, consequential, or other loss, injury damage cost or expense, whether caused by delay, failure, or performance, breach of warranty, or by any cause whatsoever.

 

SHIPPING POLICY

 

Unless explicitly instructed on the purchase order, all parts will be shipped UPS Ground.

 

Alternate shipping methods such as next day or second day shipping are available and can be accommodated if explicitly instructed on the purchase order. Standard provider of these services is UPS. Other carriers may be requested by the purchaser and while every attempt will be made to use the requested carried, Data Aire will determine the carrier.

 

Cost of shipping will be added to the invoice along with a $15.00 handling fee.

 

If purchaser supplies their own account number for the carrier used to ship the material, no shipping will be charged, however, handling fees will still apply.

 

RETURNS

Standard parts, purchased from Data Aire, can be returned to the factory for credit up to 90 days from date of invoice. In order to return parts purchaser must receive authorization from the parts department in writing and include such authorization with the parts returned.

 

Parts must be shipped FOB our dock. Parts shipped with charges due will not be received. Upon receipt parts will be inspected.

 

Parts determined to be in new condition will be eligible for credit to account less a 35% restocking fee. If part(s) are found not in new condition they will be ineligible for credit.

 

Parts Covered Under Original Unit Warranty

 

To obtain parts covered under the original unit warranty contact the Parts Department in Orange, CA. Parts Manager will verify warranty and arrange for the new part to be shipped.

 

Parts in excess of $20.00 list require a valid purchase order from the requestor.

 

Upon receipt by Data Aire of the purchase order the part will be sent out UPS Ground, FOB destination, along with a tag to be attached to the warranty part. (If requested, parts can be shipped more expeditiously but incremental shipping will be billed to requestor.) After attaching the return tag to the warranty part, the part should be sent back to Data Aire at owner’s expense. Parts sent collect will not be accepted. Upon receipt and verification of the defect, the value of the part will be credited to the account.