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RMA REQUEST FORM
Home
>
RMA Request
Please complete the following form to expedite your request.
Date
*
MM
DD
YYYY
First Name
*
Last Name
*
Email
*
Phone
*
Service Company
*
Data Aire Job Number
*
Serial Number
*
Model Number
*
Part Description
*
Part Number
Quantity
*
Application Type
*
Archive Room
Grow Room
Laboratory
Server Room
Telecom Room
Other
Diagnostic/Probable Cause of Failure
*
Specific Tests Performed
Please include details. What tests were performed? How long were the tests performed for? How it was done? What equipment was used?
Motor/Compressor Tests
AMP A
Enter N/A if not applicable.
AMP B
Enter N/A if not applicable.
AMP C
Enter N/A if not applicable.
VOLTS A-B
Enter N/A if not applicable.
VOLTS A-C
Enter N/A if not applicable.
VOLTS B-C
Enter N/A if not applicable.
Ohms A-B
Enter N/A if not applicable.
Ohms A-C
Enter N/A if not applicable.
Ohms B-C
Enter N/A if not applicable.
IR A
Enter N/A if not applicable.
IR B
Enter N/A if not applicable.
IR C
Enter N/A if not applicable.
Compression
Yes
No
Visual Inspection/Bearing Inspection [Please note wear and tear such as burns, scratches, grinding of parts, etc.]
*
Estimated hours/days of run time on the component
Please enter a value greater than or equal to
0
.
This information is located within the dap4 controller - Menu E | Historical Data.
Additional Information
**Please provide any supporting documentation, such as pictures and service tickets. Every time a component is replaced, the system should be checked thoroughly upon start-up for any issues that may have caused the component to fail.**
Upload File
Upload File
Upload File
eSignature
*
In order to receive credit, you must upload the original start-up sheet with this form and email the start-up sheet for the replacement components after receipt to: service@dataaire.com. *Typing your name confirms you have read and understand this responsibility.
Attach Original Start-up Sheets
Disclaimer
An RMA is issued based on information obtained from this form on the assumption that the part is defective. A credit will be issued only upon verification of the information provided in the start-up sheets and factory testing results of the defective part. If upon receipt of the part, testing shows that the part functions per specification or that the part shows signs of abuse and/or tampering, no credit will be issued and we will return the part back to you.
eSignature
*
*Typing your name confirms you have read and understand the Data Aire disclaimer.
Ensure form is completely filled out. Missing information will cause a delay in processing.
CONTACT INFORMATION
PHONE
: (800) 347-2473
FAX
: (714) 921-6010
E-MAIL
:
sales@dataaire.com
ADDRESS
230 West BlueRidge Avenue
Orange, CA 92865
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Product Info, Literature Requests, and General Inquiries
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parts@dataaire.com
Service Questions
service@dataaire.com
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